Floral-Supply.Com takes pride in servicing the RETAIL FLORIST and CRAFT communities. We DO NOT SELL TO THE RETAIL PUBLIC.
Floral-Supply.Com is a WHOLESALE SUPPLIER and minimums exist on each product we offer due to the way they are packaged (See "MINIMUM ORDER" below). These minimums are stated on each product description page.
Glass and other breakable items CANNOT SHIP U.P.S. and FedEx Ground. FloralSupply.Com recommends palletized quantity shipments of these items. Any orders for breakable merchandise that require special packing will be levied a packaging charge.
All breakage and missing merchandise MUST BE REPORTED to Floral-Supply.Com within 48 hours of receipt of merchandise to receive credit. Also, in order to receive credit, damaged merchandise with it's box and packing must be retained for inspection unless released by shipping carrier.
Wholesale prices are FOB. Point of Shipping, and are subject to change without prior notification.
MINIMUM ORDER is $100.00. However, we will ship orders less than $100.00, but a "Small Order Handling Fee of $7.50 in addition to freight charges shall be applied to each order.
Freight will be billed at cost to your location and added to your invoice at time of payment.
Payment must be arranged at time of ordering. We accept M/C, Visa, Discovercard, American Express.
Returns are accepted depending on the item but will not be accepted without a return Authorization number. When a number is assigned, you may ship your item back under the following conditions. Broken or defective product, or wrong items shipped to you by mistake will be REPLACED without cost to you. On all other accepted returns, You are responsible for all return freight costs and proper packaging. Upon our receiving the item, we will credit your credit card for the amount of the merchandise only (Freight is not reimbursed) less a 10% restocking fee.
Effective July 1, 2006
Privacy Notice Table Of Contents:
Our Commitment To Privacy
The Information We Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide
this notice explaining our online information practices and the choices you
can make about the way your information is collected and used. To make this
notice easy to find, we make it available on our "Policies/Privacy" link
from our homepage and on our "Check-Out page.
The Information We Collect:
This notice applies to all information collected or submitted on the
Floral-Supply.Com website. On some pages, you can order products, make
requests, and register to receive materials. The types of personal
information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information, (etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only
to complete that order. We do not share this information with outside
parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order
only to ship the product and to confirm delivery. We do not share this
information with outside parties except to the extent necessary to complete
that order.
We use return email addresses to answer the email we receive and to notify
you of the shipment. Such addresses are not used for any other purpose and
are not shared with outside parties.
You can register with our website if you would like to receive updates on
our new products and services. Information you submit on our website will
not be used for this purpose unless you notify us of your interest.
Finally, we never use or share the personally identifiable information
provided to us online in ways unrelated to the ones described above except
for our own "in-house" marketing analysys, which helps us determine sales
trends, areas of greatest sales activity, etc.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the
information we collect online.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect
online and maintain either in writing, or by phoning us at our corporate
offices (800) 827-7366. We use this procedure to better safeguard your
information.
You can correct factual errors in your personally identifiable information
by sending us a request that credibly shows any error that exists.
To protect your privacy and security, we will also take reasonable steps to
verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies,
please call us at 800-827-7366 or send us an email at info@floralsupply.Com. |
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